91Total Actions
33Open
52Complete
6Deferred
3Link Missing
1Owner Missing
How to Close the Loop
Read-only view generated from the ADO query and debrief documents. Update the source debrief or related ADO work item; do not edit this file.
- Record initial action items in the debrief action table. Select Commitment explicitly; include Type when it adds useful context.
- Give committed actions a practical timing signal: a Due date, Target Horizon, or Next Review date. Keep exploratory work Recommended or in the Parking Lot until the team explicitly commits to it.
- For committed implementation, testing, deployment, monitoring, or process work, add the related ADO work item link to the action row.
- Action owners update the related ADO work item as work progresses.
- If an action is completed without an ADO work item, the owner should notify the Communications Manager or update the debrief row where permissions allow.
- Communications Managers use validation statuses to follow up on actions that need review, may be duplicates, lack an owner, or lack a required link.
Tracker Definitions
- Cleanup needed
- The action has at least one validation status that needs follow-up.
- Execution risk
- Follow-up may be blocked or untraceable because a debrief is missing, an action is blocked or stale, or a committed execution action lacks an ADO work item link.
- Stale
- An active action whose source debrief has not been modified for at least 14 days. The pipeline preserves the SharePoint modified time when it downloads documents.
- Needs Review
- The action needs a person to clarify or complete its details before follow-up is clear.
- Potential Duplicate
- The same normalized action text appears more than once in the tracker.
- Owner Missing
- The action does not identify an owner.
- Link Missing
- A committed execution action does not include its required ADO or action link.
- Needs Decision
- The source does not explicitly classify the action as Committed, Recommended, or Parking Lot.
- Target horizon
- A flexible planning window for work without a firm due date. The Timing field can instead use a Due date or Next Review date.
Comms Manager Cleanup Queue, by Product
Debrief records that may need cleanup before follow-up is clear, grouped by product for Communications Manager review.
Connect (25 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Connect | 388730 | New production subscription is left unusable when customer database migration | Link Missing | High level Datadog alerting pass | Hongjie | Horizon: Later | Committed | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. | Tyler? | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Clarify Ownership of Semantics Document and align on: What EndDate means for add-ons vs subscriptions Which system is the source of truth for expiration semantics Which fields downstream systems are allowed to interpret as entitlement-gating | Hongjie made a wiki | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review, Owner Missing | Find out how expiration dates for add-ons are being used. | Unassigned | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Investigate LP logic for removal of default addons for connect, spc, and engage. | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Investigate idea of removing add on expiration date (activation date is a thing, too) | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Nexus/LP: Understand quotas and expiration date values. What’s valid? What’s invalid? Make updates if needed. | Tyler Hongjie | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | The CRM case was submitted 1/7/2026 at 8 AM (whose timezone?) and escalated at 2:13 PM which matches when the email thread started. What happened between 8 and 2? | Erica | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | [Duane, please describe your first idea] notifications…. | Duane | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Define a standard monitoring process in go-live, rather than a functionality spotcheck | Hongjie | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Expand Job.q@minitab.com to include full Connect team, while long-term looking to include all alerts in DataDog | Wes | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Investigate how we can define “versioning” in Connect/our DBs and how we can easily determine version/version date for a given customer | To Discuss (possible time sink) | Not set | Needs Decision | Debrief |
| Connect | 377832 | Unable to create Theme and open existing Themes in live VM after 26.6.1 go-live | Link Missing | Rename Morgan & QE database | Dan Dean | Horizon: Next | Committed | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Block anything requesting the IP rather than the domain name | Jose V | Not set | Needs Decision | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Look into ability/frequency to run current testing scripts in VM instance as well as managed | Rachel (Dashboards) Hongjie (Connect) | Not set | Needs Decision | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Maintenance item around why dashboard would refresh upon clicking save | Rachel | Not set | Needs Decision | Debrief |
| Connect | 361737 | Redis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load | Needs Review | Formalize process around clearing Redis | Dan | Not set | Needs Decision | Debrief |
| Connect | 361737 | Redis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load | Needs Review | Update TF Modules with Better Default | Dan | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Determine whether we want to run banner again for customers shortly in advance of upgrade | Luke | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore Connect/RTSPC subs add-on summary: add an alert with an add-on being enabled, or dump a weekly report to Dev team with the LP DB query. Updates with current solution: Duane is going to update the query result every Wednesday with 2 sharepoint csv files. Hongjie has setup a weekly sharepoint connection flow to update the data and send alarm if one/more customers have those add-on enabled. | Hongjie – follow up with LP team | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore expanding testing suite to include additional user roles | Brian | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore possibility to have LP written in a container (just a casual ask) | YZ | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore test coverage around RT SPC Add-On Subs | Hongjie | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | QE - Add a RTSPC playwright test to verify Minitab Connect (Full Access) Addon. | Song | Not set | Needs Decision | Debrief |
Data Center (7 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Communicate Lessons Learned from this issue across SD so other teams (e.g., Connect) can learn from it – create technical documentation, write a post in SD General | Taran Rickard | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Deploy non-feature work more frequently and independently without effecting other products | Misha Kononov | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Investigate Blue/Green architecture | Jeremy Zerbe | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Investigate configuration differences between Staging and Live | Taran Rickard | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Pick a distroless root image | Misha Kononov | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Review P0/P1 process on communication (define status update frequency, etc.) | Laura Tyson | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Who makes the call to roll back when an issue occurs in Live? IC? QE? | Laura Tyson /dev managers | Not set | Needs Decision | Debrief |
Minitab (9 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Minitab | 324566 | Unable to access MSC after Traefik migration | Needs Review | Reprioritize: Catalyst Features Backlog - Boards (Updated to be P2) | Catalyst | Not set | Needs Decision | Debrief |
| Minitab | 324566 | Unable to access MSC after Traefik migration | Needs Review | Task to investigate root cause: | Catalyst | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Add test case in manual test plan – every language test to run output creation mtb. (code coverage mtbs) | MTormay | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Implement policy for QE to capture analytics during Final Test. Create a task for Desktop Final Test log review to be conducted at the end of Final Test ensuring there are no log bombs. | MTormay | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate how to change logging behavior without shipping a desktop release. | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate logs for when strict checks are enabled. How can we leverage them better? | Q | Not set | Needs Decision | Debrief |
| Minitab | 385984 | Linear Regression Response Optimization uses GOPT dialog after GOPT execution | Owner Missing | Bug 386376: Gage R&R > VDA 5 subdialogs have constant resize/layout flicker | Unassigned | Horizon: If committed, when? | Recommended | Debrief |
Model Ops (8 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Consider shortening lead time for changes. | Dev team | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Determine root cause of 502 error | Matt | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Document process improvement for reviewing infra changes. At least two reviewers must approve plan. | Dax | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. | TBD | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Optimize alert emails to see if there needs to be changes to tone down the noise. | Matt / Aimee | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Pin storage private-endpoint subnets to aks-subnet by name | Matt Rogers | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Scan errors from logs and investigate. Improve observability. | Dax | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Update roll-back documentation. Proof out roll-back plan on Staging. | Aimee | Not set | Needs Decision | Debrief |
Prolink\QC-Calc Real-Time (1 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Prolink\QC-Calc Real-Time | 361694 | Real-Time - restart clears UserGroupId and SQLServerLocation | Needs Review | After the release of 5.1, research the file changes that happened around that time to determine what actually happened here. | Chris | Not set | Needs Decision | Debrief |
Prolink\QC-Calc SPC (2 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Prolink\QC-Calc SPC | 361593 | QC-CALC-SPC v5.0 - cannot open QCQ Files | Needs Review | Automated regression testing for QCQ files is planned. | Jeff | Not set | Needs Decision | Debrief |
| Prolink\QC-Calc SPC | 361593 | QC-CALC-SPC v5.0 - cannot open QCQ Files | Needs Review | Testing methods are being changed to include QCQ files differently. | Matt | Not set | Needs Decision | Debrief |
Prolink\QC-Mobile (1 cleanup)
Owner Follow-Up Queue
Active assigned items grouped by owner, with links back to the source debrief and related action links where available.
Aimee (1 active)
Needs Review
Data Center QE/SE (2 active)
Dax (2 active)
Duane (4 active)
317942 - Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could
Needs Review
317942 - [Duane, please describe your first idea] notifications….
Needs Review
317942 - Investigate idea of removing add on expiration date (activation date is a thing, too)
Needs Review
317942 - Investigate LP logic for removal of default addons for connect, spc, and engage.
Needs Review
Laura Tyson (1 active)
Laura Tyson /dev managers (1 active)
Matt (1 active)
Matt / Aimee (1 active)
Needs Review
Misha Kononov (2 active)
Q (4 active)
373239 - Investigate logs for when strict checks are enabled. How can we leverage them better?
Needs Review
373239 - Investigate how to change logging behavior without shipping a desktop release.
Needs Review
373239 - Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be?
Needs Review
TBD (1 active)
Taran Rickard (1 active)
Tyler & Wes (1 active)
Tyler? (1 active)
317942 - Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies.
Needs Review
Follow-Up Risk Queue
Follow-up risks, including missing debrief documents and committed actions that are blocked, stale, or missing an ADO work item link for traceability.
| Product | ID | Risk | Action | Owner | Status | Timing | Commitment | Link Status | Debrief |
|---|---|---|---|---|---|---|---|---|---|
| Connect | 388730 | Link Missing | High level Datadog alerting pass | Hongjie | Open | Horizon: Later | Committed | Link Missing | Debrief |
| Connect | 317942 | Stale | Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. | Tyler? | Open | Not set | Needs Decision | Unknown | Debrief |
| Connect | 317942 | Stale | Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could | Duane | Open | Not set | Needs Decision | Linked | Debrief |
| Connect | 317942 | Stale | Investigate LP logic for removal of default addons for connect, spc, and engage. | Duane | Open | Not set | Needs Decision | Linked | Debrief |
| Connect | 317942 | Stale | Investigate idea of removing add on expiration date (activation date is a thing, too) | Duane | Open | Not set | Needs Decision | Unknown | Debrief |
| Connect | 317942 | Stale | [Duane, please describe your first idea] notifications…. | Duane | Open | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Consider shortening lead time for changes. | Dev team | Needs Clarification | Not set | Needs Decision | Unknown | Debrief |
| Model Ops | 373795 373799 | Stale | Determine root cause of 502 error | Matt | Open | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Document process improvement for reviewing infra changes. At least two reviewers must approve plan. | Dax | Open | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. | TBD | Needs Clarification | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Optimize alert emails to see if there needs to be changes to tone down the noise. | Matt / Aimee | Open | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Scan errors from logs and investigate. Improve observability. | Dax | Open | Not set | Needs Decision | Linked | Debrief |
| Model Ops | 373795 373799 | Stale | Update roll-back documentation. Proof out roll-back plan on Staging. | Aimee | Open | Not set | Needs Decision | Linked | Debrief |
| Prolink\QC-Calc SPC | 361593 | Stale | Automated regression testing for QCQ files is planned. | Jeff | Open | Not set | Needs Decision | Unknown | Debrief |
| Connect | 377832 | Blocked, Link Missing | Rename Morgan & QE database | Dan Dean | Blocked | Horizon: Next | Committed | Link Missing | Debrief |
| Prolink\QC-Mobile | 381872 | Link Missing | Investigate possibility of creating integration tests for MFI | Tyler & Wes | Open | Horizon: Now | Committed | Link Missing | Debrief |
| Minitab | 373239 | Stale | How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? | Q | Needs Clarification | Not set | Needs Decision | Unknown | Debrief |
| Minitab | 373239 | Stale | Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? | Q | Needs Clarification | Not set | Needs Decision | Linked | Debrief |
| Minitab | 373239 | Stale | Investigate how to change logging behavior without shipping a desktop release. | Q | Needs Clarification | Not set | Needs Decision | Linked | Debrief |
| Minitab | 373239 | Stale | Investigate logs for when strict checks are enabled. How can we leverage them better? | Q | Needs Clarification | Not set | Needs Decision | Linked | Debrief |
Parking Lot, by Product and Type
Ideas, observations, or future improvements that were captured but are not committed follow-up actions.
Connect (2 parking lot)
Preventive (1)
Process (1)
Engage and Workspace (2 parking lot)
Process (2)
| Product | Type | ID | PR Bug Title | Parking Lot Item | Debrief |
|---|---|---|---|---|---|
| Engage and Workspace | Process | 373241 | Workflow Phase Data does not display in column sets after the initial publish | Communication was painful à - 3-4 different chats + an email thread (noisy, unproductive, and distracting), - 💡issue updates channel, can this be the single source of information from the team? | Debrief |
| Engage and Workspace | Process | 373241 | Workflow Phase Data does not display in column sets after the initial publish | Team would prefer not to have a release day on the same day as the other releases. | Debrief |
All Debriefs
Full debrief-level view with attention items first. Red marks blocked or unlinked work, amber marks missing owners or immediate timing, green marks completed work, and gray marks deferred work.
389724 - Missing debrief documentProductMinitabPR bug titleMSS and Data Prep not opening on WebAction Count0Severity2 - HighCustomer calls4Change defect / failure ?false / false
389724 - Missing debrief document
ProductMinitab
PR bug titleMSS and Data Prep not opening on Web
Action Count0
Severity2 - High
Customer calls4
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
389627 - Missing debrief documentProductConnectPR bug title(Resolved) Live Norway East VM subscription outage required VM stop/start to restore site availabilityAction Count0Severity1 - CriticalCustomer calls0Change defect / failure ?false / false
389627 - Missing debrief document
ProductConnect
PR bug title(Resolved) Live Norway East VM subscription outage required VM stop/start to restore site availability
Action Count0
Severity1 - Critical
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
389508 - Missing debrief documentProductDataXchangePR bug titleData Display: On-Premise customers cannot save Account CredentialsAction Count0Severity2 - HighCustomer calls1Change defect / failure ?false / false
389508 - Missing debrief document
ProductDataXchange
PR bug titleData Display: On-Premise customers cannot save Account Credentials
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
388730 - Connect Issue # 388730Change failureProductConnectPR bug titleNew production subscription is left unusable when customer database migrationAction Count7Severity1 - CriticalCustomer calls0Change defect / failure ?true / true1 unlinked1 cleanup2 active
388730 - Connect Issue # 388730Change failure
ProductConnect
PR bug titleNew production subscription is left unusable when customer database migration
Action Count7
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| High level Datadog alerting pass Updated 2026-08-24 Link Missing | Hongjie | Open | Horizon: Later | Detective | Committed | Link Missing | None |
| Move ENCRYPTION_AZ_CUST_KV into infra Updated 2026-08-24 | YZ | Open | Horizon: Next | Preventive | Committed | Linked | Link 1 |
| Implement a notification indicating that a subscription isn’t done provisioning Updated 2026-08-24 | Luke | Deferred | Horizon: Later | Preventive | Parking Lot | Unknown | None |
| Add Datadog alerting for customer database update failures / subd containers error Updated 2026-08-24 | SDS/Hongjie | Complete | Horizon: Now | Detective | Committed | Linked | Link 1 |
| Add manual update steps to wiki Updated 2026-08-24 | Tyler | Complete | Horizon: Now | Process | Committed | Not Required | None |
| Align -test and -staging config to match -Live more closely Updated 2026-08-24 | Tyler | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Identify risk path/risky areas whenever deploying a live spin-up. Identify when necessary through tagging. Updated 2026-08-24 | All | Complete | Horizon: Now | Process | Committed | Not Required | None |
387528 - Prolink Issue # 387528ProductProlink\MFIPR bug titlePower Users still require a QC-Mobile license to be activeAction Count0Severity2 - HighCustomer calls0Change defect / failure ?true / false
387528 - Prolink Issue # 387528
ProductProlink\MFI
PR bug titlePower Users still require a QC-Mobile license to be active
Action Count0
Severity2 - High
Customer calls0
Change defect / failure ?true / false
No action rows were found in the matched debrief.
387568 - Missing debrief documentProductDataXchangePR bug titleCopied URLs generating blank Summary chartsAction Count0Severity2 - HighCustomer calls1Change defect / failure ?false / false
387568 - Missing debrief document
ProductDataXchange
PR bug titleCopied URLs generating blank Summary charts
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
386835 - Missing debrief documentProductDataXchangePR bug titleExports download multiple times over timeAction Count0Severity2 - HighCustomer calls1Change defect / failure ?false / false
386835 - Missing debrief document
ProductDataXchange
PR bug titleExports download multiple times over time
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
385984 - Product Issue ADO #385984ProductMinitabPR bug titleLinear Regression Response Optimization uses GOPT dialog after GOPT executionAction Count3Severity3 - MediumCustomer calls0Change defect / failure ?false / false
385984 - Product Issue ADO #385984
ProductMinitab
PR bug titleLinear Regression Response Optimization uses GOPT dialog after GOPT execution
Action Count3
Severity3 - Medium
Customer calls0
Change defect / failure ?false / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Bug 386376: Gage R&R > VDA 5 subdialogs have constant resize/layout flicker Updated 2026-08-18 Owner Missing | Unassigned | Open | Horizon: If committed, when? | Preventive | Recommended | Linked | Link 1 Link 2 |
| Consolidated rehydratable dialogs into single source of truth Updated 2026-08-18 | Onboarding team | Complete | Horizon: Now | Detective | Committed | Linked | Link 1 |
| Task 386325: Fix response validation for create model diagram dialog Updated 2026-08-18 | Bulldozer | Complete | Horizon: Now | Recovery | Committed | Linked | Link 1 Link 2 |
384868 - Missing debrief documentProductDataXchangePR bug titleData Display - Layout Hierarchy Incorrect VersionAction Count0Severity3 - MediumCustomer calls0Change defect / failure ?false / false
384868 - Missing debrief document
ProductDataXchange
PR bug titleData Display - Layout Hierarchy Incorrect Version
Action Count0
Severity3 - Medium
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
ProductConnectPR bug titleExcel import inconsistently applies thousands separators to large numeric-looking fields
Uploading excel file containing numbers of more than 4 digits include commasAction Count3Severity2 - High / 3 - MediumCustomer calls2Change defect / failure ?true / true
ProductConnect
PR bug titleExcel import inconsistently applies thousands separators to large numeric-looking fields
Uploading excel file containing numbers of more than 4 digits include commas
Uploading excel file containing numbers of more than 4 digits include commas
Action Count3
Severity2 - High / 3 - Medium
Customer calls2
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Add new automated testing around scenario Updated 2026-08-19 | Brian | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Add new endpoint testing Updated 2026-08-19 | YZ | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Added scenario to "critical workflow" documentation – Review overall maintenance w. CS Updated 2026-08-19 | Hongjie | Complete | Horizon: Next | Preventive | Committed | Not Required | None |
383152 - Connect Issue ADO #383152Change failureProductConnectPR bug titleImports values like 6E5993 as very large numbersAction Count6Severity1 - CriticalCustomer calls1Change defect / failure ?true / true1 active
383152 - Connect Issue ADO #383152Change failure
ProductConnect
PR bug titleImports values like 6E5993 as very large numbers
Action Count6
Severity1 - Critical
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Review/Update CS Request Process Updated 2026-08-17 | Luke | Open | Horizon: Next | Process | Committed | Unknown | None |
| Connect common workflows testing Updated 2026-08-17 | Brian | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Connect customer critical workflow map Updated 2026-08-17 | Hongjie | Complete | Horizon: Next | Process | Committed | Not Required | None |
| Preserve Excel text values before import parsing – Endpoint tests Updated 2026-08-17 | YZ | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Review CS Best Practices w. Dennis Updated 2026-08-17 | Luke/Stephen | Complete | Horizon: Next | Process | Committed | Not Required | None |
| Unit coverage - Correct field-type inference for scientific-looking text values Updated 2026-08-17 | YZ | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
383153 - Missing debrief documentProductProlink\QC-MobilePR bug titleLicensing in MFI is throwing an XML error upon updating the activation key for Mobile.Action Count0Severity2 - HighCustomer calls0Change defect / failure ?false / false
383153 - Missing debrief document
ProductProlink\QC-Mobile
PR bug titleLicensing in MFI is throwing an XML error upon updating the activation key for Mobile.
Action Count0
Severity2 - High
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
382958 - Product Issue ADO #382958Change failureProductConnectPR bug titleCapability/Ppk dashboard alerts fire after data updates even when alert condition is not metAction Count2Severity3 - MediumCustomer calls1Change defect / failure ?true / true1 active
382958 - Product Issue ADO #382958Change failure
ProductConnect
PR bug titleCapability/Ppk dashboard alerts fire after data updates even when alert condition is not met
Action Count2
Severity3 - Medium
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Email rate limit alerts in DD Updated 2026-08-17 | Dan | Open | Horizon: Later | Detective | Recommended | Unknown | None |
| Endpoint Test coverage for Capa alert condition false case / SPC alarms Updated 2026-08-17 | Hongjie | Complete | Horizon: Next | Preventive | Committed | Not Required | None |
381872 - Prolink Issue #381872ProductProlink\QC-MobilePR bug titleUnable to License QCC or QCM on legacy setups with mismatch ComputerIDsAction Count7Severity2 - HighCustomer calls0Change defect / failure ?true / false1 unlinked1 cleanup1 active
381872 - Prolink Issue #381872
ProductProlink\QC-Mobile
PR bug titleUnable to License QCC or QCM on legacy setups with mismatch ComputerIDs
Action Count7
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Investigate possibility of creating integration tests for MFI Updated 2026-08-19 Link Missing | Tyler & Wes | Open | Horizon: Now | Detective | Committed | Link Missing | None |
| Create Prolink Releases Channel Updated 2026-08-19 | Laura | Complete | Horizon: Now | Process | Committed | Not Required | None |
| Determine future of Support channel Updated 2026-08-19 | Erica | Complete | Horizon: Later | Process | Committed | Not Required | None |
| Document Build Process & Best Practices Updated 2026-08-19 | Laura | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Have licensing tests within staging/smoke tests Updated 2026-08-19 | Matt & Lie-Ken | Complete | Horizon: Now | Preventive | Committed | Not Required | None |
| Improve P0/P1 Alerts process Updated 2026-08-19 | Erica | Complete | Horizon: Next | Process | Committed | Not Required | None |
| Schedule discussion on Release/Branch Cutting process updates Updated 2026-08-19 | Luke | Complete | Horizon: Now | Process | Committed | Not Required | None |
381335 - Connect Issue # 381335ProductConnectPR bug titleFile import/Flow fails with certain field types if using Adjust columns or Auto Adjust triggersAction Count4Severity2 - HighCustomer calls0Change defect / failure ?true / false1 active
381335 - Connect Issue # 381335
ProductConnect
PR bug titleFile import/Flow fails with certain field types if using Adjust columns or Auto Adjust triggers
Action Count4
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| PHP Static Analysis Updated 2026-08-17 | YZ | Open | Horizon: Later | Preventive | Committed | Linked | Link 1 |
| Add Endpoint test coverage for Triggers on AutoImport Updated 2026-08-17 | Hongjie | Complete | Horizon: Now | Preventive | Committed | Linked | Link 1 |
| Refactor FieldFormats Updated 2026-08-17 | Wes | Complete | Horizon: Next | Preventive | Committed | Linked | Link 1 |
| Steal Jake’s template for staging use Updated 2026-08-17 | Hongjie | Complete | Horizon: Next | Detective | Committed | Not Required | None |
381427 - Product Issue ADO #381427ProductData CenterPR bug titleModal: Refreshing connection can remove connector line for node outside output branchAction Count3Severity3 - MediumCustomer calls0Change defect / failure ?true / false2 active
381427 - Product Issue ADO #381427
ProductData Center
PR bug titleModal: Refreshing connection can remove connector line for node outside output branch
Action Count3
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Incorporate pipeline shapes into automated tests. Updated 2026-08-17 | Data Center QE/SE | Open | Horizon: Next | Preventive | Committed | Linked | Link 1 |
| Review and document various pipeline shapes. Updated 2026-08-17 | Data Center QE/SE | In Progress | Horizon: Next | Preventive | Committed | Linked | Link 1 |
| Document process for peer review. Schedule peer reviews for all projects - 383253, 383252 Updated 2026-08-17 | Data Center QE | Complete | Horizon: Now | Process | Committed | Linked | Link 1 Link 2 Link 3 Link 4 |
381261 - Product Issue ADO #381261ProductWorkspace OnlinePR bug titleBrainstorm AI entry points and dialog shown for non-AI enabled LP subscriptions (Requests Blocked)Action Count0Severity3 - MediumCustomer calls0Change defect / failure ?true / false
381261 - Product Issue ADO #381261
ProductWorkspace Online
PR bug titleBrainstorm AI entry points and dialog shown for non-AI enabled LP subscriptions (Requests Blocked)
Action Count0
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
No action rows were found in the matched debrief.
381311 - MSSO Issue #381311Change failureProductMinitabPR bug titleData disappears from Minitab Web App data pane after opening a dialog or scrolling worksheetAction Count0Severity2 - HighCustomer calls4Change defect / failure ?true / true
381311 - MSSO Issue #381311Change failure
ProductMinitab
PR bug titleData disappears from Minitab Web App data pane after opening a dialog or scrolling worksheet
Action Count0
Severity2 - High
Customer calls4
Change defect / failure ?true / true
No action rows were found in the matched debrief.
377832 - Connect Issue #377832ProductConnectPR bug titleUnable to create Theme and open existing Themes in live VM after 26.6.1 go-liveAction Count4Severity3 - MediumCustomer calls0Change defect / failure ?true / false1 unlinked1 cleanup1 active
377832 - Connect Issue #377832
ProductConnect
PR bug titleUnable to create Theme and open existing Themes in live VM after 26.6.1 go-live
Action Count4
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Rename Morgan & QE database Updated 2026-08-19 Link Missing | Dan Dean | Blocked | Horizon: Next | Preventive | Committed | Link Missing | None |
| In the event we CANNOT fix a legacy issue, we should make this legacy/environment issue testable for the future (backfill in Staging/Test) Updated 2026-08-19 | N/A | Deferred | Horizon: If committed, when? | Process | Parking Lot | Unknown | None |
| Run Customer DB scan for next Laravel update (Snippets) Updated 2026-08-19 | Catrina Joos | Complete | Horizon: Next | Preventive | Committed | Not Required | None |
| Wiki page to document vm vs managed diffs Updated 2026-08-19 | Hongjie | Complete | Horizon: Now | Process | Committed | Not Required | None |
ProductModel OpsPR bug titleUsers get kicked out of Model Ops and can't log back in
Models can't be sent from MSSO or Uploaded into the Models tabAction Count8Severity1 - Critical / 2 - HighCustomer calls0Change defect / failure ?true / true8 cleanup7 stale7 active
ProductModel Ops
PR bug titleUsers get kicked out of Model Ops and can't log back in
Models can't be sent from MSSO or Uploaded into the Models tab
Models can't be sent from MSSO or Uploaded into the Models tab
Action Count8
Severity1 - Critical / 2 - High
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Consider shortening lead time for changes. Updated 2026-05-19 Needs Review | Dev team | Needs Clarification | Not set | Preventive | Needs Decision | Unknown | None |
| Determine root cause of 502 error Updated 2026-05-19 Needs Review | Matt | Open | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
| Document process improvement for reviewing infra changes. At least two reviewers must approve plan. Updated 2026-05-19 Needs Review | Dax | Open | Not set | Process | Needs Decision | Linked | Link 1 Link 2 |
| Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. Updated 2026-05-19 Needs Review | TBD | Needs Clarification | Not set | Recovery | Needs Decision | Linked | Link 1 Link 2 |
| Optimize alert emails to see if there needs to be changes to tone down the noise. Updated 2026-05-19 Needs Review | Matt / Aimee | Open | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Scan errors from logs and investigate. Improve observability. Updated 2026-05-19 Needs Review | Dax | Open | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Update roll-back documentation. Proof out roll-back plan on Staging. Updated 2026-05-19 Needs Review | Aimee | Open | Not set | Recovery | Needs Decision | Linked | Link 1 Link 2 |
| Pin storage private-endpoint subnets to aks-subnet by name Updated 2026-05-19 Needs Review | Matt Rogers | Complete | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
ProductData CenterPR bug titleNo data is loading for DC Proper or DC Preview/Modal
No data is loading for DC Proper or DC Preview/Modal - AgainAction Count7Severity1 - CriticalCustomer calls0Change defect / failure ?true / true7 cleanup6 active
ProductData Center
PR bug titleNo data is loading for DC Proper or DC Preview/Modal
No data is loading for DC Proper or DC Preview/Modal - Again
No data is loading for DC Proper or DC Preview/Modal - Again
Action Count7
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Communicate Lessons Learned from this issue across SD so other teams (e.g., Connect) can learn from it – create technical documentation, write a post in SD General Updated 2026-08-17 Needs Review | Taran Rickard | Open | Not set | Preventive | Needs Decision | Unknown | None |
| Deploy non-feature work more frequently and independently without effecting other products Updated 2026-08-17 Needs Review | Misha Kononov | In Progress | Not set | Preventive | Needs Decision | Unknown | None |
| Investigate Blue/Green architecture Updated 2026-08-17 Needs Review | Jeremy Zerbe | In Progress | Not set | Preventive | Needs Decision | Unknown | None |
| Pick a distroless root image Updated 2026-08-17 Needs Review | Misha Kononov | In Progress | Not set | Preventive | Needs Decision | Unknown | None |
| Review P0/P1 process on communication (define status update frequency, etc.) Updated 2026-08-17 Needs Review | Laura Tyson | In Progress | Not set | Process | Needs Decision | Unknown | None |
| Who makes the call to roll back when an issue occurs in Live? IC? QE? Updated 2026-08-17 Needs Review | Laura Tyson /dev managers | In Progress | Not set | Detective | Needs Decision | Unknown | None |
| Investigate configuration differences between Staging and Live Updated 2026-08-17 Needs Review | Taran Rickard | Complete | Not set | Preventive | Needs Decision | Not Required | None |
373239 - Minitab Desktop Issue #373239ProductMinitabPR bug titlePerformance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSsAction Count6Severity2 - HighCustomer calls0Change defect / failure ?true / false6 cleanup4 stale4 active
373239 - Minitab Desktop Issue #373239
ProductMinitab
PR bug titlePerformance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs
Action Count6
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? Updated 2026-05-19 Needs Review | Q | Needs Clarification | Not set | Detective | Needs Decision | Unknown | None |
| Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? Updated 2026-05-19 Needs Review | Q | Needs Clarification | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
| Investigate how to change logging behavior without shipping a desktop release. Updated 2026-05-19 Needs Review | Q | Needs Clarification | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Investigate logs for when strict checks are enabled. How can we leverage them better? Updated 2026-05-19 Needs Review | Q | Needs Clarification | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Add test case in manual test plan – every language test to run output creation mtb. (code coverage mtbs) Updated 2026-05-19 Needs Review | MTormay | Complete | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Implement policy for QE to capture analytics during Final Test. Create a task for Desktop Final Test log review to be conducted at the end of Final Test ensuring there are no log bombs. Updated 2026-05-19 Needs Review | MTormay | Complete | Not set | Process | Needs Decision | Linked | Link 1 Link 2 |
373241 - Product Issue ADO 373241ProductEngage and WorkspacePR bug titleWorkflow Phase Data does not display in column sets after the initial publishAction Count3Severity2 - HighCustomer calls0Change defect / failure ?true / false
373241 - Product Issue ADO 373241
ProductEngage and Workspace
PR bug titleWorkflow Phase Data does not display in column sets after the initial publish
Action Count3
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Communication was painful à - 3-4 different chats + an email thread (noisy, unproductive, and distracting), - 💡issue updates channel, can this be the single source of information from the team? Updated 2026-05-29 | PM | Deferred | Not set | Process | Parking Lot | Unknown | None |
| Team would prefer not to have a release day on the same day as the other releases. Updated 2026-05-29 | PM | Deferred | Not set | Process | Parking Lot | Unknown | None |
| For future deployment upgrade manual testing: create a sandbox, publish it, and check that data is populated after the publish using a dashboard or workflow report. (test plan) Updated 2026-05-29 | Bob | Complete | Not set | Detective | Committed | Linked | Link 1 |
373279 - Connect Issue #373279ProductConnectPR bug titleDashboards and Forms no longer available on RTSPC/Connect subAction Count6Severity2 - HighCustomer calls0Change defect / failure ?true / false6 cleanup
373279 - Connect Issue #373279
ProductConnect
PR bug titleDashboards and Forms no longer available on RTSPC/Connect sub
Action Count6
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Explore possibility to have LP written in a container (just a casual ask) Updated 2026-08-19 Needs Review | YZ | Deferred | Not set | Preventive | Needs Decision | Unknown | None |
| Determine whether we want to run banner again for customers shortly in advance of upgrade Updated 2026-08-19 Needs Review | Luke | Complete | Not set | Preventive | Needs Decision | Not Required | None |
| Explore Connect/RTSPC subs add-on summary: add an alert with an add-on being enabled, or dump a weekly report to Dev team with the LP DB query. Updates with current solution: Duane is going to update the query result every Wednesday with 2 sharepoint csv files. Hongjie has setup a weekly sharepoint connection flow to update the data and send alarm if one/more customers have those add-on enabled. Updated 2026-08-19 Needs Review | Hongjie – follow up with LP team | Complete | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 Link 3 |
| Explore expanding testing suite to include additional user roles Updated 2026-08-19 Needs Review | Brian | Complete | Not set | Detective | Needs Decision | Not Required | None |
| Explore test coverage around RT SPC Add-On Subs Updated 2026-08-19 Needs Review | Hongjie | Complete | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| QE - Add a RTSPC playwright test to verify Minitab Connect (Full Access) Addon. Updated 2026-08-19 Needs Review | Song | Complete | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
362568 - Connect Issue #362568Change failureProductConnectPR bug titleData written to incorrect database in WE -vm environment following April Release hotfixAction Count0Severity2 - HighCustomer calls1Change defect / failure ?true / true
362568 - Connect Issue #362568Change failure
ProductConnect
PR bug titleData written to incorrect database in WE -vm environment following April Release hotfix
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?true / true
No action rows were found in the matched debrief.
361737 - Connect Issue #361737ProductConnectPR bug titleRedis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under loadAction Count2Severity4 - LowCustomer calls0Change defect / failure ?true / false2 cleanup
361737 - Connect Issue #361737
ProductConnect
PR bug titleRedis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load
Action Count2
Severity4 - Low
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Formalize process around clearing Redis Updated 2026-08-19 Needs Review | Dan | Complete | Not set | Process | Needs Decision | Linked | Link 1 |
| Update TF Modules with Better Default Updated 2026-08-19 Needs Review | Dan | Complete | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
361593 - QC-CALC SPC Issue #361593Change failureProductProlink\QC-Calc SPCPR bug titleQC-CALC-SPC v5.0 - cannot open QCQ FilesAction Count2Severity2 - HighCustomer calls2Change defect / failure ?true / true2 cleanup1 stale1 active
361593 - QC-CALC SPC Issue #361593Change failure
ProductProlink\QC-Calc SPC
PR bug titleQC-CALC-SPC v5.0 - cannot open QCQ Files
Action Count2
Severity2 - High
Customer calls2
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Automated regression testing for QCQ files is planned. Updated 2026-05-28 Needs Review | Jeff | Open | Not set | Detective | Needs Decision | Unknown | None |
| Testing methods are being changed to include QCQ files differently. Updated 2026-05-28 Needs Review | Matt | Complete | Not set | Detective | Needs Decision | Not Required | None |
361694 - QC-CALC Real-Time Issue # 361694ProductProlink\QC-Calc Real-TimePR bug titleReal-Time - restart clears UserGroupId and SQLServerLocationAction Count1Severity2 - HighCustomer calls0Change defect / failure ?true / false1 cleanup
361694 - QC-CALC Real-Time Issue # 361694
ProductProlink\QC-Calc Real-Time
PR bug titleReal-Time - restart clears UserGroupId and SQLServerLocation
Action Count1
Severity2 - High
Customer calls0
Change defect / failure ?true / false
361302 - Connect Issue #361302Change failureProductConnectPR bug titleConstant flow of Error notificationsAction Count3Severity2 - HighCustomer calls1Change defect / failure ?true / true3 cleanup
361302 - Connect Issue #361302Change failure
ProductConnect
PR bug titleConstant flow of Error notifications
Action Count3
Severity2 - High
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Investigate how we can define “versioning” in Connect/our DBs and how we can easily determine version/version date for a given customer Updated 2026-08-19 Needs Review | To Discuss (possible time sink) | Deferred | Not set | Preventive | Needs Decision | Unknown | None |
| Define a standard monitoring process in go-live, rather than a functionality spotcheck Updated 2026-08-19 Needs Review | Hongjie | Complete | Not set | Process | Needs Decision | Not Required | None |
| Expand Job.q@minitab.com to include full Connect team, while long-term looking to include all alerts in DataDog Updated 2026-08-19 Needs Review | Wes | Complete | Not set | Detective | Needs Decision | Not Required | None |
330500 - Minitab Desktop Issue #330500ProductMinitabPR bug titleOpening Google Drive project in desktop stalls and/or causes sign-in loopAction Count0Severity2 - HighCustomer calls1Change defect / failure ?false / false
330500 - Minitab Desktop Issue #330500
ProductMinitab
PR bug titleOpening Google Drive project in desktop stalls and/or causes sign-in loop
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No action rows were found in the matched debrief.
325925 - Missing debrief documentProductMinitabPR bug titleOneDrive: Open from Provider workflow ends in a 404. Cannot open file.Action Count0Severity3 - MediumCustomer calls0Change defect / failure ?true / false
325925 - Missing debrief document
ProductMinitab
PR bug titleOneDrive: Open from Provider workflow ends in a 404. Cannot open file.
Action Count0
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
No matching debrief document found
No action rows were found in the matched debrief.
324566 - Minitab Solution Center # 324566Change failureProductMinitabPR bug titleUnable to access MSC after Traefik migrationAction Count2Severity1 - CriticalCustomer calls0Change defect / failure ?true / true2 cleanup
324566 - Minitab Solution Center # 324566Change failure
ProductMinitab
PR bug titleUnable to access MSC after Traefik migration
Action Count2
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Reprioritize: Catalyst Features Backlog - Boards (Updated to be P2) Updated 2026-05-06 Needs Review | Catalyst | Complete | Not set | Detective | Needs Decision | Linked | Link 1 |
| Task to investigate root cause: Updated 2026-05-06 Needs Review | Catalyst | Complete | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
324024 - Missing debrief documentProductSimul8PR bug titleHyphens in emails trigger UserManager ExceptionAction Count0Severity2 - HighCustomer calls4Change defect / failure ?false / false
324024 - Missing debrief document
ProductSimul8
PR bug titleHyphens in emails trigger UserManager Exception
Action Count0
Severity2 - High
Customer calls4
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
322882 - Connect Issue # 322882ProductConnectPR bug titleVM: Save Dashboard Reloads Dashboard InsteadAction Count3Severity2 - HighCustomer calls0Change defect / failure ?true / false3 cleanup
322882 - Connect Issue # 322882
ProductConnect
PR bug titleVM: Save Dashboard Reloads Dashboard Instead
Action Count3
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Block anything requesting the IP rather than the domain name Updated 2026-08-19 Needs Review | Jose V | Complete | Not set | Preventive | Needs Decision | Not Required | None |
| Look into ability/frequency to run current testing scripts in VM instance as well as managed Updated 2026-08-19 Needs Review | Rachel (Dashboards) Hongjie (Connect) | Complete | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Maintenance item around why dashboard would refresh upon clicking save Updated 2026-08-19 Needs Review | Rachel | Complete | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
320366 - Missing debrief documentChange failureProductProlinkPR bug titleWe broke anyone running a SQL version prior to 2019Action Count0Severity2 - HighCustomer calls1Change defect / failure ?true / true
320366 - Missing debrief documentChange failure
ProductProlink
PR bug titleWe broke anyone running a SQL version prior to 2019
Action Count0
Severity2 - High
Customer calls1
Change defect / failure ?true / true
No matching debrief document found
No action rows were found in the matched debrief.
318145 - Missing debrief documentProductConnectPR bug titleInvalid validation for Quota / Expiration on Connect/RTSPC addonsAction Count0Severity2 - HighCustomer calls0Change defect / failure ?false / false
318145 - Missing debrief document
ProductConnect
PR bug titleInvalid validation for Quota / Expiration on Connect/RTSPC addons
Action Count0
Severity2 - High
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
317942 - Connect + LP Issue #317942Change failureProductConnectPR bug titleCannot access Connect dashboards on combined RTSPC/Connect subAction Count9Severity2 - HighCustomer calls1Change defect / failure ?true / true9 cleanup5 stale5 active
317942 - Connect + LP Issue #317942Change failure
ProductConnect
PR bug titleCannot access Connect dashboards on combined RTSPC/Connect sub
Action Count9
Severity2 - High
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Status | Timing | Type | Commitment | Link status | ADO/action links |
|---|---|---|---|---|---|---|---|
| Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. Updated 2026-07-13 Needs Review | Tyler? | Open | Not set | Preventive | Needs Decision | Unknown | None |
| Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could Updated 2026-07-13 Needs Review | Duane | Open | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
| Investigate LP logic for removal of default addons for connect, spc, and engage. Updated 2026-07-13 Needs Review | Duane | Open | Not set | Detective | Needs Decision | Linked | Link 1 Link 2 |
| Investigate idea of removing add on expiration date (activation date is a thing, too) Updated 2026-07-13 Needs Review | Duane | Open | Not set | Preventive | Needs Decision | Unknown | None |
| [Duane, please describe your first idea] notifications…. Updated 2026-07-13 Needs Review | Duane | Open | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 |
| Clarify Ownership of Semantics Document and align on: What EndDate means for add-ons vs subscriptions Which system is the source of truth for expiration semantics Which fields downstream systems are allowed to interpret as entitlement-gating Updated 2026-07-13 Needs Review | Hongjie made a wiki | Complete | Not set | Preventive | Needs Decision | Not Required | None |
| Find out how expiration dates for add-ons are being used. Updated 2026-07-13 Needs Review Owner Missing | Unassigned | Complete | Not set | Preventive | Needs Decision | Unknown | None |
| Nexus/LP: Understand quotas and expiration date values. What’s valid? What’s invalid? Make updates if needed. Updated 2026-07-13 Needs Review | Tyler Hongjie | Complete | Not set | Preventive | Needs Decision | Linked | Link 1 Link 2 Link 3 |
| The CRM case was submitted 1/7/2026 at 8 AM (whose timezone?) and escalated at 2:13 PM which matches when the email thread started. What happened between 8 and 2? Updated 2026-07-13 Needs Review | Erica | Complete | Not set | Preventive | Needs Decision | Not Required | None |