91Total Actions
33Open
52Complete
6Deferred
3Link Missing
1Owner Missing
How to Close the Loop
Read-only view generated from the ADO query and debrief documents. Update the source debrief or related ADO work item; do not edit this file.
- Record initial action items in the debrief action table. Select Commitment explicitly; include Type when it adds useful context.
- Give committed actions a practical timing signal: a Due date, Target Horizon, or Next Review date. Keep exploratory work Recommended or in the Parking Lot until the team explicitly commits to it.
- For committed implementation, testing, deployment, monitoring, or process work, add the related ADO work item link to the action row.
- Action owners update the related ADO work item as work progresses.
- If an action is completed without an ADO work item, the owner should notify the Communications Manager or update the debrief row where permissions allow.
- Communications Managers use validation statuses to follow up on actions that need review, may be duplicates, lack an owner, or lack a required link.
Tracker Definitions
- Cleanup needed
- The action has at least one validation status that needs follow-up.
- Execution risk
- Follow-up may be blocked or untraceable because a debrief is missing, an action is blocked or stale, or a committed execution action lacks an ADO work item link.
- Stale
- An active action whose source debrief has not been modified for at least 14 days. The pipeline preserves the SharePoint modified time when it downloads documents.
- Needs Review
- The action needs a person to clarify or complete its details before follow-up is clear.
- Potential Duplicate
- The same normalized action text appears more than once in the tracker.
- Owner Missing
- The action does not identify an owner.
- Link Missing
- A committed execution action does not include its required ADO or action link.
- Action Health
- One derived status that combines ownership, completion, commitment, and tracking-link signals. Hover the badge to see its source values.
- Needs Decision
- The source does not explicitly classify the action as Committed, Recommended, or Parking Lot.
- Target horizon
- A flexible planning window for work without a firm due date. The Timing field can instead use a Due date or Next Review date.
Comms Manager Cleanup Queue, by Product
Debrief records that may need cleanup before follow-up is clear, grouped by product for Communications Manager review.
Connect (25 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Connect | 388730 | New production subscription is left unusable when customer database migration | Link Missing | High level Datadog alerting pass | Hongjie | Horizon: Later | Committed | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. | Tyler? | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Clarify Ownership of Semantics Document and align on: What EndDate means for add-ons vs subscriptions Which system is the source of truth for expiration semantics Which fields downstream systems are allowed to interpret as entitlement-gating | Hongjie made a wiki | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review, Owner Missing | Find out how expiration dates for add-ons are being used. | Unassigned | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Investigate LP logic for removal of default addons for connect, spc, and engage. | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Investigate idea of removing add on expiration date (activation date is a thing, too) | Duane | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | Nexus/LP: Understand quotas and expiration date values. What’s valid? What’s invalid? Make updates if needed. | Tyler Hongjie | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | The CRM case was submitted 1/7/2026 at 8 AM (whose timezone?) and escalated at 2:13 PM which matches when the email thread started. What happened between 8 and 2? | Erica | Not set | Needs Decision | Debrief |
| Connect | 317942 | Cannot access Connect dashboards on combined RTSPC/Connect sub | Needs Review | [Duane, please describe your first idea] notifications…. | Duane | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Define a standard monitoring process in go-live, rather than a functionality spotcheck | Hongjie | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Expand Job.q@minitab.com to include full Connect team, while long-term looking to include all alerts in DataDog | Wes | Not set | Needs Decision | Debrief |
| Connect | 361302 | Constant flow of Error notifications | Needs Review | Investigate how we can define “versioning” in Connect/our DBs and how we can easily determine version/version date for a given customer | To Discuss (possible time sink) | Not set | Needs Decision | Debrief |
| Connect | 377832 | Unable to create Theme and open existing Themes in live VM after 26.6.1 go-live | Link Missing | Rename Morgan & QE database | Dan Dean | Horizon: Next | Committed | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Block anything requesting the IP rather than the domain name | Jose V | Not set | Needs Decision | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Look into ability/frequency to run current testing scripts in VM instance as well as managed | Rachel (Dashboards) Hongjie (Connect) | Not set | Needs Decision | Debrief |
| Connect | 322882 | VM: Save Dashboard Reloads Dashboard Instead | Needs Review | Maintenance item around why dashboard would refresh upon clicking save | Rachel | Not set | Needs Decision | Debrief |
| Connect | 361737 | Redis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load | Needs Review | Formalize process around clearing Redis | Dan | Not set | Needs Decision | Debrief |
| Connect | 361737 | Redis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load | Needs Review | Update TF Modules with Better Default | Dan | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Determine whether we want to run banner again for customers shortly in advance of upgrade | Luke | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore Connect/RTSPC subs add-on summary: add an alert with an add-on being enabled, or dump a weekly report to Dev team with the LP DB query. Updates with current solution: Duane is going to update the query result every Wednesday with 2 sharepoint csv files. Hongjie has setup a weekly sharepoint connection flow to update the data and send alarm if one/more customers have those add-on enabled. | Hongjie – follow up with LP team | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore expanding testing suite to include additional user roles | Brian | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore possibility to have LP written in a container (just a casual ask) | YZ | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | Explore test coverage around RT SPC Add-On Subs | Hongjie | Not set | Needs Decision | Debrief |
| Connect | 373279 | Dashboards and Forms no longer available on RTSPC/Connect sub | Needs Review | QE - Add a RTSPC playwright test to verify Minitab Connect (Full Access) Addon. | Song | Not set | Needs Decision | Debrief |
Data Center (7 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Communicate Lessons Learned from this issue across SD so other teams (e.g., Connect) can learn from it – create technical documentation, write a post in SD General | Taran Rickard | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Deploy non-feature work more frequently and independently without effecting other products | Misha Kononov | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Investigate Blue/Green architecture | Jeremy Zerbe | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Investigate configuration differences between Staging and Live | Taran Rickard | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Pick a distroless root image | Misha Kononov | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Review P0/P1 process on communication (define status update frequency, etc.) | Laura Tyson | Not set | Needs Decision | Debrief |
| Data Center | 373206 373315 | No data is loading for DC Proper or DC Preview/Modal No data is loading for DC Proper or DC Preview/Modal - Again | Needs Review | Who makes the call to roll back when an issue occurs in Live? IC? QE? | Laura Tyson /dev managers | Not set | Needs Decision | Debrief |
Minitab (9 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Minitab | 324566 | Unable to access MSC after Traefik migration | Needs Review | Reprioritize: Catalyst Features Backlog - Boards (Updated to be P2) | Catalyst | Not set | Needs Decision | Debrief |
| Minitab | 324566 | Unable to access MSC after Traefik migration | Needs Review | Task to investigate root cause: | Catalyst | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Add test case in manual test plan – every language test to run output creation mtb. (code coverage mtbs) | MTormay | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Implement policy for QE to capture analytics during Final Test. Create a task for Desktop Final Test log review to be conducted at the end of Final Test ensuring there are no log bombs. | MTormay | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate how to change logging behavior without shipping a desktop release. | Q | Not set | Needs Decision | Debrief |
| Minitab | 373239 | Performance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs | Needs Review | Investigate logs for when strict checks are enabled. How can we leverage them better? | Q | Not set | Needs Decision | Debrief |
| Minitab | 385984 | Linear Regression Response Optimization uses GOPT dialog after GOPT execution | Owner Missing | Bug 386376: Gage R&R > VDA 5 subdialogs have constant resize/layout flicker | Unassigned | Horizon: If committed, when? | Recommended | Debrief |
Model Ops (8 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Consider shortening lead time for changes. | Dev team | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Determine root cause of 502 error | Matt | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Document process improvement for reviewing infra changes. At least two reviewers must approve plan. | Dax | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. | TBD | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Optimize alert emails to see if there needs to be changes to tone down the noise. | Matt / Aimee | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Pin storage private-endpoint subnets to aks-subnet by name | Matt Rogers | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Scan errors from logs and investigate. Improve observability. | Dax | Not set | Needs Decision | Debrief |
| Model Ops | 373795 373799 | Users get kicked out of Model Ops and can't log back in Models can't be sent from MSSO or Uploaded into the Models tab | Needs Review | Update roll-back documentation. Proof out roll-back plan on Staging. | Aimee | Not set | Needs Decision | Debrief |
Prolink\QC-Calc Real-Time (1 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Prolink\QC-Calc Real-Time | 361694 | Real-Time - restart clears UserGroupId and SQLServerLocation | Needs Review | After the release of 5.1, research the file changes that happened around that time to determine what actually happened here. | Chris | Not set | Needs Decision | Debrief |
Prolink\QC-Calc SPC (2 cleanup)
| Product | ID | PR Bug Title | Validation | Action | Owner | Timing | Commitment | Debrief |
|---|---|---|---|---|---|---|---|---|
| Prolink\QC-Calc SPC | 361593 | QC-CALC-SPC v5.0 - cannot open QCQ Files | Needs Review | Automated regression testing for QCQ files is planned. | Jeff | Not set | Needs Decision | Debrief |
| Prolink\QC-Calc SPC | 361593 | QC-CALC-SPC v5.0 - cannot open QCQ Files | Needs Review | Testing methods are being changed to include QCQ files differently. | Matt | Not set | Needs Decision | Debrief |
Prolink\QC-Mobile (1 cleanup)
Owner Follow-Up Queue
Active assigned items grouped by owner, with links back to the source debrief and related action links where available.
Aimee (1 active)
Needs Review
Data Center QE/SE (2 active)
Dax (2 active)
Duane (4 active)
317942 - Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could
Needs Review
317942 - [Duane, please describe your first idea] notifications….
Needs Review
317942 - Investigate idea of removing add on expiration date (activation date is a thing, too)
Needs Review
317942 - Investigate LP logic for removal of default addons for connect, spc, and engage.
Needs Review
Laura Tyson (1 active)
Laura Tyson /dev managers (1 active)
Matt (1 active)
Matt / Aimee (1 active)
Needs Review
Misha Kononov (2 active)
Q (4 active)
373239 - Investigate logs for when strict checks are enabled. How can we leverage them better?
Needs Review
373239 - Investigate how to change logging behavior without shipping a desktop release.
Needs Review
373239 - Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be?
Needs Review
TBD (1 active)
Taran Rickard (1 active)
Tyler & Wes (1 active)
Tyler? (1 active)
317942 - Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies.
Needs Review
Follow-Up Risk Queue
Follow-up risks, including missing debrief documents and committed actions that are blocked, stale, or missing an ADO work item link for traceability.
| Product | ID | Risk | Action | Owner | Action Health | Timing | Debrief |
|---|---|---|---|---|---|---|---|
| Connect | 388730 | Link Missing | High level Datadog alerting pass | Hongjie | 🚨 Open - Missing Tracking | Horizon: Later | Debrief |
| Connect | 317942 | Stale | Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. | Tyler? | ⚠ Open | Not set | Debrief |
| Connect | 317942 | Stale | Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could | Duane | ⚠ Open | Not set | Debrief |
| Connect | 317942 | Stale | Investigate LP logic for removal of default addons for connect, spc, and engage. | Duane | ⚠ Open | Not set | Debrief |
| Connect | 317942 | Stale | Investigate idea of removing add on expiration date (activation date is a thing, too) | Duane | ⚠ Open | Not set | Debrief |
| Connect | 317942 | Stale | [Duane, please describe your first idea] notifications…. | Duane | ⚠ Open | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Consider shortening lead time for changes. | Dev team | 🚨 Needs Clarification | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Determine root cause of 502 error | Matt | ⚠ Open | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Document process improvement for reviewing infra changes. At least two reviewers must approve plan. | Dax | ⚠ Open | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. | TBD | 🚨 Needs Clarification | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Optimize alert emails to see if there needs to be changes to tone down the noise. | Matt / Aimee | ⚠ Open | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Scan errors from logs and investigate. Improve observability. | Dax | ⚠ Open | Not set | Debrief |
| Model Ops | 373795 373799 | Stale | Update roll-back documentation. Proof out roll-back plan on Staging. | Aimee | ⚠ Open | Not set | Debrief |
| Prolink\QC-Calc SPC | 361593 | Stale | Automated regression testing for QCQ files is planned. | Jeff | ⚠ Open | Not set | Debrief |
| Connect | 377832 | Blocked, Link Missing | Rename Morgan & QE database | Dan Dean | 🚨 Blocked | Horizon: Next | Debrief |
| Prolink\QC-Mobile | 381872 | Link Missing | Investigate possibility of creating integration tests for MFI | Tyler & Wes | 🚨 Open - Missing Tracking | Horizon: Now | Debrief |
| Minitab | 373239 | Stale | How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? | Q | 🚨 Needs Clarification | Not set | Debrief |
| Minitab | 373239 | Stale | Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? | Q | 🚨 Needs Clarification | Not set | Debrief |
| Minitab | 373239 | Stale | Investigate how to change logging behavior without shipping a desktop release. | Q | 🚨 Needs Clarification | Not set | Debrief |
| Minitab | 373239 | Stale | Investigate logs for when strict checks are enabled. How can we leverage them better? | Q | 🚨 Needs Clarification | Not set | Debrief |
Parking Lot, by Product and Type
Ideas, observations, or future improvements that were captured but are not committed follow-up actions.
Connect (2 parking lot)
Preventive (1)
Process (1)
Engage and Workspace (2 parking lot)
Process (2)
| Product | Type | ID | PR Bug Title | Parking Lot Item | Debrief |
|---|---|---|---|---|---|
| Engage and Workspace | Process | 373241 | Workflow Phase Data does not display in column sets after the initial publish | Communication was painful à - 3-4 different chats + an email thread (noisy, unproductive, and distracting), - 💡issue updates channel, can this be the single source of information from the team? | Debrief |
| Engage and Workspace | Process | 373241 | Workflow Phase Data does not display in column sets after the initial publish | Team would prefer not to have a release day on the same day as the other releases. | Debrief |
All Debriefs
Full debrief-level view with attention items first. Red marks blocked or unlinked work, amber marks missing owners or immediate timing, green marks completed work, and gray marks deferred work.
389724 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductMinitabPR bug titleMSS and Data Prep not opening on WebSeverity2 - HighCustomer calls4Change defect / failure ?false / false
389724 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductMinitab
PR bug titleMSS and Data Prep not opening on Web
Severity2 - High
Customer calls4
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
389627 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug title(Resolved) Live Norway East VM subscription outage required VM stop/start to restore site availabilitySeverity1 - CriticalCustomer calls0Change defect / failure ?false / false
389627 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug title(Resolved) Live Norway East VM subscription outage required VM stop/start to restore site availability
Severity1 - Critical
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
389508 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductDataXchangePR bug titleData Display: On-Premise customers cannot save Account CredentialsSeverity2 - HighCustomer calls1Change defect / failure ?false / false
389508 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductDataXchange
PR bug titleData Display: On-Premise customers cannot save Account Credentials
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
388730 - Connect Issue # 388730Change failure7 Actions1 Missing Link0 Missing Owners2 Open ActionsProductConnectPR bug titleNew production subscription is left unusable when customer database migrationSeverity1 - CriticalCustomer calls0Change defect / failure ?true / true1 cleanup
388730 - Connect Issue # 388730Change failure
7 Actions1 Missing Link0 Missing Owners2 Open Actions
ProductConnect
PR bug titleNew production subscription is left unusable when customer database migration
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| High level Datadog alerting pass Updated 2026-08-24 Link Missing | Hongjie | 🚨 Open - Missing Tracking | Horizon: Later | Detective | None |
| Move ENCRYPTION_AZ_CUST_KV into infra Updated 2026-08-24 | YZ | ⚠ Open | Horizon: Next | Preventive | Link 1 |
| Implement a notification indicating that a subscription isn’t done provisioning Updated 2026-08-24 | Luke | 🅿 Parking Lot | Horizon: Later | Preventive | None |
| Add Datadog alerting for customer database update failures / subd containers error Updated 2026-08-24 | SDS/Hongjie | ✅ Complete | Horizon: Now | Detective | Link 1 |
| Add manual update steps to wiki Updated 2026-08-24 | Tyler | ✅ Complete | Horizon: Now | Process | None |
| Align -test and -staging config to match -Live more closely Updated 2026-08-24 | Tyler | ✅ Complete | Horizon: Now | Preventive | None |
| Identify risk path/risky areas whenever deploying a live spin-up. Identify when necessary through tagging. Updated 2026-08-24 | All | ✅ Complete | Horizon: Now | Process | None |
387528 - Prolink Issue # 3875280 Actions0 Missing Links0 Missing Owners0 Open ActionsProductProlink\MFIPR bug titlePower Users still require a QC-Mobile license to be activeSeverity2 - HighCustomer calls0Change defect / failure ?true / false
387528 - Prolink Issue # 387528
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductProlink\MFI
PR bug titlePower Users still require a QC-Mobile license to be active
Severity2 - High
Customer calls0
Change defect / failure ?true / false
No action rows were found in the matched debrief.
387568 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductDataXchangePR bug titleCopied URLs generating blank Summary chartsSeverity2 - HighCustomer calls1Change defect / failure ?false / false
387568 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductDataXchange
PR bug titleCopied URLs generating blank Summary charts
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
386835 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductDataXchangePR bug titleExports download multiple times over timeSeverity2 - HighCustomer calls1Change defect / failure ?false / false
386835 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductDataXchange
PR bug titleExports download multiple times over time
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
385984 - Product Issue ADO #3859843 Actions0 Missing Links1 Missing Owner1 Open ActionProductMinitabPR bug titleLinear Regression Response Optimization uses GOPT dialog after GOPT executionSeverity3 - MediumCustomer calls0Change defect / failure ?false / false
385984 - Product Issue ADO #385984
3 Actions0 Missing Links1 Missing Owner1 Open Action
ProductMinitab
PR bug titleLinear Regression Response Optimization uses GOPT dialog after GOPT execution
Severity3 - Medium
Customer calls0
Change defect / failure ?false / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Bug 386376: Gage R&R > VDA 5 subdialogs have constant resize/layout flicker Updated 2026-08-18 Owner Missing | Unassigned | 🚨 Needs Owner | Horizon: If committed, when? | Preventive | Link 1 Link 2 |
| Consolidated rehydratable dialogs into single source of truth Updated 2026-08-18 | Onboarding team | ✅ Complete | Horizon: Now | Detective | Link 1 |
| Task 386325: Fix response validation for create model diagram dialog Updated 2026-08-18 | Bulldozer | ✅ Complete | Horizon: Now | Recovery | Link 1 Link 2 |
384868 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductDataXchangePR bug titleData Display - Layout Hierarchy Incorrect VersionSeverity3 - MediumCustomer calls0Change defect / failure ?false / false
384868 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductDataXchange
PR bug titleData Display - Layout Hierarchy Incorrect Version
Severity3 - Medium
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
3 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleExcel import inconsistently applies thousands separators to large numeric-looking fields
Uploading excel file containing numbers of more than 4 digits include commasSeverity2 - High / 3 - MediumCustomer calls2Change defect / failure ?true / true
3 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleExcel import inconsistently applies thousands separators to large numeric-looking fields
Uploading excel file containing numbers of more than 4 digits include commas
Uploading excel file containing numbers of more than 4 digits include commas
Severity2 - High / 3 - Medium
Customer calls2
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Add new automated testing around scenario Updated 2026-08-19 | Brian | ✅ Complete | Horizon: Now | Preventive | None |
| Add new endpoint testing Updated 2026-08-19 | YZ | ✅ Complete | Horizon: Now | Preventive | None |
| Added scenario to "critical workflow" documentation – Review overall maintenance w. CS Updated 2026-08-19 | Hongjie | ✅ Complete | Horizon: Next | Preventive | None |
383152 - Connect Issue ADO #383152Change failure6 Actions0 Missing Links0 Missing Owners1 Open ActionProductConnectPR bug titleImports values like 6E5993 as very large numbersSeverity1 - CriticalCustomer calls1Change defect / failure ?true / true
383152 - Connect Issue ADO #383152Change failure
6 Actions0 Missing Links0 Missing Owners1 Open Action
ProductConnect
PR bug titleImports values like 6E5993 as very large numbers
Severity1 - Critical
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Review/Update CS Request Process Updated 2026-08-17 | Luke | ⚠ Open | Horizon: Next | Process | None |
| Connect common workflows testing Updated 2026-08-17 | Brian | ✅ Complete | Horizon: Now | Preventive | None |
| Connect customer critical workflow map Updated 2026-08-17 | Hongjie | ✅ Complete | Horizon: Next | Process | None |
| Preserve Excel text values before import parsing – Endpoint tests Updated 2026-08-17 | YZ | ✅ Complete | Horizon: Now | Preventive | None |
| Review CS Best Practices w. Dennis Updated 2026-08-17 | Luke/Stephen | ✅ Complete | Horizon: Next | Process | None |
| Unit coverage - Correct field-type inference for scientific-looking text values Updated 2026-08-17 | YZ | ✅ Complete | Horizon: Now | Preventive | None |
383153 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductProlink\QC-MobilePR bug titleLicensing in MFI is throwing an XML error upon updating the activation key for Mobile.Severity2 - HighCustomer calls0Change defect / failure ?false / false
383153 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductProlink\QC-Mobile
PR bug titleLicensing in MFI is throwing an XML error upon updating the activation key for Mobile.
Severity2 - High
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
382958 - Product Issue ADO #382958Change failure2 Actions0 Missing Links0 Missing Owners1 Open ActionProductConnectPR bug titleCapability/Ppk dashboard alerts fire after data updates even when alert condition is not metSeverity3 - MediumCustomer calls1Change defect / failure ?true / true
382958 - Product Issue ADO #382958Change failure
2 Actions0 Missing Links0 Missing Owners1 Open Action
ProductConnect
PR bug titleCapability/Ppk dashboard alerts fire after data updates even when alert condition is not met
Severity3 - Medium
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Email rate limit alerts in DD Updated 2026-08-17 | Dan | ⚠ Open | Horizon: Later | Detective | None |
| Endpoint Test coverage for Capa alert condition false case / SPC alarms Updated 2026-08-17 | Hongjie | ✅ Complete | Horizon: Next | Preventive | None |
381872 - Prolink Issue #3818727 Actions1 Missing Link0 Missing Owners1 Open ActionProductProlink\QC-MobilePR bug titleUnable to License QCC or QCM on legacy setups with mismatch ComputerIDsSeverity2 - HighCustomer calls0Change defect / failure ?true / false1 cleanup
381872 - Prolink Issue #381872
7 Actions1 Missing Link0 Missing Owners1 Open Action
ProductProlink\QC-Mobile
PR bug titleUnable to License QCC or QCM on legacy setups with mismatch ComputerIDs
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Investigate possibility of creating integration tests for MFI Updated 2026-08-19 Link Missing | Tyler & Wes | 🚨 Open - Missing Tracking | Horizon: Now | Detective | None |
| Create Prolink Releases Channel Updated 2026-08-19 | Laura | ✅ Complete | Horizon: Now | Process | None |
| Determine future of Support channel Updated 2026-08-19 | Erica | ✅ Complete | Horizon: Later | Process | None |
| Document Build Process & Best Practices Updated 2026-08-19 | Laura | ✅ Complete | Horizon: Now | Preventive | None |
| Have licensing tests within staging/smoke tests Updated 2026-08-19 | Matt & Lie-Ken | ✅ Complete | Horizon: Now | Preventive | None |
| Improve P0/P1 Alerts process Updated 2026-08-19 | Erica | ✅ Complete | Horizon: Next | Process | None |
| Schedule discussion on Release/Branch Cutting process updates Updated 2026-08-19 | Luke | ✅ Complete | Horizon: Now | Process | None |
381335 - Connect Issue # 3813354 Actions0 Missing Links0 Missing Owners1 Open ActionProductConnectPR bug titleFile import/Flow fails with certain field types if using Adjust columns or Auto Adjust triggersSeverity2 - HighCustomer calls0Change defect / failure ?true / false
381335 - Connect Issue # 381335
4 Actions0 Missing Links0 Missing Owners1 Open Action
ProductConnect
PR bug titleFile import/Flow fails with certain field types if using Adjust columns or Auto Adjust triggers
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| PHP Static Analysis Updated 2026-08-17 | YZ | ⚠ Open | Horizon: Later | Preventive | Link 1 |
| Add Endpoint test coverage for Triggers on AutoImport Updated 2026-08-17 | Hongjie | ✅ Complete | Horizon: Now | Preventive | Link 1 |
| Refactor FieldFormats Updated 2026-08-17 | Wes | ✅ Complete | Horizon: Next | Preventive | Link 1 |
| Steal Jake’s template for staging use Updated 2026-08-17 | Hongjie | ✅ Complete | Horizon: Next | Detective | None |
381427 - Product Issue ADO #3814273 Actions0 Missing Links0 Missing Owners2 Open ActionsProductData CenterPR bug titleModal: Refreshing connection can remove connector line for node outside output branchSeverity3 - MediumCustomer calls0Change defect / failure ?true / false
381427 - Product Issue ADO #381427
3 Actions0 Missing Links0 Missing Owners2 Open Actions
ProductData Center
PR bug titleModal: Refreshing connection can remove connector line for node outside output branch
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Incorporate pipeline shapes into automated tests. Updated 2026-08-17 | Data Center QE/SE | ⚠ Open | Horizon: Next | Preventive | Link 1 |
| Review and document various pipeline shapes. Updated 2026-08-17 | Data Center QE/SE | ⚠ Open | Horizon: Next | Preventive | Link 1 |
| Document process for peer review. Schedule peer reviews for all projects - 383253, 383252 Updated 2026-08-17 | Data Center QE | ✅ Complete | Horizon: Now | Process | Link 1 Link 2 Link 3 Link 4 |
381261 - Product Issue ADO #3812610 Actions0 Missing Links0 Missing Owners0 Open ActionsProductWorkspace OnlinePR bug titleBrainstorm AI entry points and dialog shown for non-AI enabled LP subscriptions (Requests Blocked)Severity3 - MediumCustomer calls0Change defect / failure ?true / false
381261 - Product Issue ADO #381261
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductWorkspace Online
PR bug titleBrainstorm AI entry points and dialog shown for non-AI enabled LP subscriptions (Requests Blocked)
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
No action rows were found in the matched debrief.
381311 - MSSO Issue #381311Change failure0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductMinitabPR bug titleData disappears from Minitab Web App data pane after opening a dialog or scrolling worksheetSeverity2 - HighCustomer calls4Change defect / failure ?true / true
381311 - MSSO Issue #381311Change failure
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductMinitab
PR bug titleData disappears from Minitab Web App data pane after opening a dialog or scrolling worksheet
Severity2 - High
Customer calls4
Change defect / failure ?true / true
No action rows were found in the matched debrief.
377832 - Connect Issue #3778324 Actions1 Missing Link0 Missing Owners1 Open ActionProductConnectPR bug titleUnable to create Theme and open existing Themes in live VM after 26.6.1 go-liveSeverity3 - MediumCustomer calls0Change defect / failure ?true / false1 cleanup
377832 - Connect Issue #377832
4 Actions1 Missing Link0 Missing Owners1 Open Action
ProductConnect
PR bug titleUnable to create Theme and open existing Themes in live VM after 26.6.1 go-live
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Rename Morgan & QE database Updated 2026-08-19 Link Missing | Dan Dean | 🚨 Blocked | Horizon: Next | Preventive | None |
| In the event we CANNOT fix a legacy issue, we should make this legacy/environment issue testable for the future (backfill in Staging/Test) Updated 2026-08-19 | N/A | 🅿 Parking Lot | Horizon: If committed, when? | Process | None |
| Run Customer DB scan for next Laravel update (Snippets) Updated 2026-08-19 | Catrina Joos | ✅ Complete | Horizon: Next | Preventive | None |
| Wiki page to document vm vs managed diffs Updated 2026-08-19 | Hongjie | ✅ Complete | Horizon: Now | Process | None |
8 Actions0 Missing Links0 Missing Owners7 Open ActionsProductModel OpsPR bug titleUsers get kicked out of Model Ops and can't log back in
Models can't be sent from MSSO or Uploaded into the Models tabSeverity1 - Critical / 2 - HighCustomer calls0Change defect / failure ?true / true8 cleanup7 stale
8 Actions0 Missing Links0 Missing Owners7 Open Actions
ProductModel Ops
PR bug titleUsers get kicked out of Model Ops and can't log back in
Models can't be sent from MSSO or Uploaded into the Models tab
Models can't be sent from MSSO or Uploaded into the Models tab
Severity1 - Critical / 2 - High
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Consider shortening lead time for changes. Updated 2026-05-19 Needs Review | Dev team | 🚨 Needs Clarification | Not set | Preventive | None |
| Determine root cause of 502 error Updated 2026-05-19 Needs Review | Matt | ⚠ Open | Not set | Preventive | Link 1 Link 2 |
| Document process improvement for reviewing infra changes. At least two reviewers must approve plan. Updated 2026-05-19 Needs Review | Dax | ⚠ Open | Not set | Process | Link 1 Link 2 |
| Make queue/blob access in workers more resilient by rebuilding clients and recovering from repeated failures. Updated 2026-05-19 Needs Review | TBD | 🚨 Needs Clarification | Not set | Recovery | Link 1 Link 2 |
| Optimize alert emails to see if there needs to be changes to tone down the noise. Updated 2026-05-19 Needs Review | Matt / Aimee | ⚠ Open | Not set | Detective | Link 1 Link 2 |
| Scan errors from logs and investigate. Improve observability. Updated 2026-05-19 Needs Review | Dax | ⚠ Open | Not set | Detective | Link 1 Link 2 |
| Update roll-back documentation. Proof out roll-back plan on Staging. Updated 2026-05-19 Needs Review | Aimee | ⚠ Open | Not set | Recovery | Link 1 Link 2 |
| Pin storage private-endpoint subnets to aks-subnet by name Updated 2026-05-19 Needs Review | Matt Rogers | ✅ Complete | Not set | Preventive | Link 1 Link 2 |
7 Actions0 Missing Links0 Missing Owners6 Open ActionsProductData CenterPR bug titleNo data is loading for DC Proper or DC Preview/Modal
No data is loading for DC Proper or DC Preview/Modal - AgainSeverity1 - CriticalCustomer calls0Change defect / failure ?true / true7 cleanup
7 Actions0 Missing Links0 Missing Owners6 Open Actions
ProductData Center
PR bug titleNo data is loading for DC Proper or DC Preview/Modal
No data is loading for DC Proper or DC Preview/Modal - Again
No data is loading for DC Proper or DC Preview/Modal - Again
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Communicate Lessons Learned from this issue across SD so other teams (e.g., Connect) can learn from it – create technical documentation, write a post in SD General Updated 2026-08-17 Needs Review | Taran Rickard | ⚠ Open | Not set | Preventive | None |
| Deploy non-feature work more frequently and independently without effecting other products Updated 2026-08-17 Needs Review | Misha Kononov | ⚠ Open | Not set | Preventive | None |
| Investigate Blue/Green architecture Updated 2026-08-17 Needs Review | Jeremy Zerbe | ⚠ Open | Not set | Preventive | None |
| Pick a distroless root image Updated 2026-08-17 Needs Review | Misha Kononov | ⚠ Open | Not set | Preventive | None |
| Review P0/P1 process on communication (define status update frequency, etc.) Updated 2026-08-17 Needs Review | Laura Tyson | ⚠ Open | Not set | Process | None |
| Who makes the call to roll back when an issue occurs in Live? IC? QE? Updated 2026-08-17 Needs Review | Laura Tyson /dev managers | ⚠ Open | Not set | Detective | None |
| Investigate configuration differences between Staging and Live Updated 2026-08-17 Needs Review | Taran Rickard | ✅ Complete | Not set | Preventive | None |
373239 - Minitab Desktop Issue #3732396 Actions0 Missing Links0 Missing Owners4 Open ActionsProductMinitabPR bug titlePerformance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSsSeverity2 - HighCustomer calls0Change defect / failure ?true / false6 cleanup4 stale
373239 - Minitab Desktop Issue #373239
6 Actions0 Missing Links0 Missing Owners4 Open Actions
ProductMinitab
PR bug titlePerformance degradation and excessive log generation in MSS 22.5.0 on Asian code page OSs
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| How can we evolve test automation to catch issues in I18N environments earlier (in PR, nightly, etc.) without having to rely on manual testing? Updated 2026-05-19 Needs Review | Q | 🚨 Needs Clarification | Not set | Detective | None |
| Investigate discrepancy between headless and headed desktop app font managers. Why are they different, and must they be? Updated 2026-05-19 Needs Review | Q | 🚨 Needs Clarification | Not set | Preventive | Link 1 Link 2 |
| Investigate how to change logging behavior without shipping a desktop release. Updated 2026-05-19 Needs Review | Q | 🚨 Needs Clarification | Not set | Detective | Link 1 Link 2 |
| Investigate logs for when strict checks are enabled. How can we leverage them better? Updated 2026-05-19 Needs Review | Q | 🚨 Needs Clarification | Not set | Detective | Link 1 Link 2 |
| Add test case in manual test plan – every language test to run output creation mtb. (code coverage mtbs) Updated 2026-05-19 Needs Review | MTormay | ✅ Complete | Not set | Detective | Link 1 Link 2 |
| Implement policy for QE to capture analytics during Final Test. Create a task for Desktop Final Test log review to be conducted at the end of Final Test ensuring there are no log bombs. Updated 2026-05-19 Needs Review | MTormay | ✅ Complete | Not set | Process | Link 1 Link 2 |
373241 - Product Issue ADO 3732413 Actions0 Missing Links0 Missing Owners0 Open ActionsProductEngage and WorkspacePR bug titleWorkflow Phase Data does not display in column sets after the initial publishSeverity2 - HighCustomer calls0Change defect / failure ?true / false
373241 - Product Issue ADO 373241
3 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductEngage and Workspace
PR bug titleWorkflow Phase Data does not display in column sets after the initial publish
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Communication was painful à - 3-4 different chats + an email thread (noisy, unproductive, and distracting), - 💡issue updates channel, can this be the single source of information from the team? Updated 2026-05-29 | PM | 🅿 Parking Lot | Not set | Process | None |
| Team would prefer not to have a release day on the same day as the other releases. Updated 2026-05-29 | PM | 🅿 Parking Lot | Not set | Process | None |
| For future deployment upgrade manual testing: create a sandbox, publish it, and check that data is populated after the publish using a dashboard or workflow report. (test plan) Updated 2026-05-29 | Bob | ✅ Complete | Not set | Detective | Link 1 |
373279 - Connect Issue #3732796 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleDashboards and Forms no longer available on RTSPC/Connect subSeverity2 - HighCustomer calls0Change defect / failure ?true / false6 cleanup
373279 - Connect Issue #373279
6 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleDashboards and Forms no longer available on RTSPC/Connect sub
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Explore possibility to have LP written in a container (just a casual ask) Updated 2026-08-19 Needs Review | YZ | 🅿 Parking Lot | Not set | Preventive | None |
| Determine whether we want to run banner again for customers shortly in advance of upgrade Updated 2026-08-19 Needs Review | Luke | ✅ Complete | Not set | Preventive | None |
| Explore Connect/RTSPC subs add-on summary: add an alert with an add-on being enabled, or dump a weekly report to Dev team with the LP DB query. Updates with current solution: Duane is going to update the query result every Wednesday with 2 sharepoint csv files. Hongjie has setup a weekly sharepoint connection flow to update the data and send alarm if one/more customers have those add-on enabled. Updated 2026-08-19 Needs Review | Hongjie – follow up with LP team | ✅ Complete | Not set | Detective | Link 1 Link 2 Link 3 |
| Explore expanding testing suite to include additional user roles Updated 2026-08-19 Needs Review | Brian | ✅ Complete | Not set | Detective | None |
| Explore test coverage around RT SPC Add-On Subs Updated 2026-08-19 Needs Review | Hongjie | ✅ Complete | Not set | Detective | Link 1 Link 2 |
| QE - Add a RTSPC playwright test to verify Minitab Connect (Full Access) Addon. Updated 2026-08-19 Needs Review | Song | ✅ Complete | Not set | Detective | Link 1 Link 2 |
362568 - Connect Issue #362568Change failure0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleData written to incorrect database in WE -vm environment following April Release hotfixSeverity2 - HighCustomer calls1Change defect / failure ?true / true
362568 - Connect Issue #362568Change failure
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleData written to incorrect database in WE -vm environment following April Release hotfix
Severity2 - High
Customer calls1
Change defect / failure ?true / true
No action rows were found in the matched debrief.
361737 - Connect Issue #3617372 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleRedis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under loadSeverity4 - LowCustomer calls0Change defect / failure ?true / false2 cleanup
361737 - Connect Issue #361737
2 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleRedis Cluster configured with No Eviction policy may cause memory exhaustion and runtime errors under load
Severity4 - Low
Customer calls0
Change defect / failure ?true / false
361593 - QC-CALC SPC Issue #361593Change failure2 Actions0 Missing Links0 Missing Owners1 Open ActionProductProlink\QC-Calc SPCPR bug titleQC-CALC-SPC v5.0 - cannot open QCQ FilesSeverity2 - HighCustomer calls2Change defect / failure ?true / true2 cleanup1 stale
361593 - QC-CALC SPC Issue #361593Change failure
2 Actions0 Missing Links0 Missing Owners1 Open Action
ProductProlink\QC-Calc SPC
PR bug titleQC-CALC-SPC v5.0 - cannot open QCQ Files
Severity2 - High
Customer calls2
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Automated regression testing for QCQ files is planned. Updated 2026-05-28 Needs Review | Jeff | ⚠ Open | Not set | Detective | None |
| Testing methods are being changed to include QCQ files differently. Updated 2026-05-28 Needs Review | Matt | ✅ Complete | Not set | Detective | None |
361694 - QC-CALC Real-Time Issue # 3616941 Action0 Missing Links0 Missing Owners0 Open ActionsProductProlink\QC-Calc Real-TimePR bug titleReal-Time - restart clears UserGroupId and SQLServerLocationSeverity2 - HighCustomer calls0Change defect / failure ?true / false1 cleanup
361694 - QC-CALC Real-Time Issue # 361694
1 Action0 Missing Links0 Missing Owners0 Open Actions
ProductProlink\QC-Calc Real-Time
PR bug titleReal-Time - restart clears UserGroupId and SQLServerLocation
Severity2 - High
Customer calls0
Change defect / failure ?true / false
361302 - Connect Issue #361302Change failure3 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleConstant flow of Error notificationsSeverity2 - HighCustomer calls1Change defect / failure ?true / true3 cleanup
361302 - Connect Issue #361302Change failure
3 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleConstant flow of Error notifications
Severity2 - High
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Investigate how we can define “versioning” in Connect/our DBs and how we can easily determine version/version date for a given customer Updated 2026-08-19 Needs Review | To Discuss (possible time sink) | 🅿 Parking Lot | Not set | Preventive | None |
| Define a standard monitoring process in go-live, rather than a functionality spotcheck Updated 2026-08-19 Needs Review | Hongjie | ✅ Complete | Not set | Process | None |
| Expand Job.q@minitab.com to include full Connect team, while long-term looking to include all alerts in DataDog Updated 2026-08-19 Needs Review | Wes | ✅ Complete | Not set | Detective | None |
330500 - Minitab Desktop Issue #3305000 Actions0 Missing Links0 Missing Owners0 Open ActionsProductMinitabPR bug titleOpening Google Drive project in desktop stalls and/or causes sign-in loopSeverity2 - HighCustomer calls1Change defect / failure ?false / false
330500 - Minitab Desktop Issue #330500
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductMinitab
PR bug titleOpening Google Drive project in desktop stalls and/or causes sign-in loop
Severity2 - High
Customer calls1
Change defect / failure ?false / false
No action rows were found in the matched debrief.
325925 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductMinitabPR bug titleOneDrive: Open from Provider workflow ends in a 404. Cannot open file.Severity3 - MediumCustomer calls0Change defect / failure ?true / false
325925 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductMinitab
PR bug titleOneDrive: Open from Provider workflow ends in a 404. Cannot open file.
Severity3 - Medium
Customer calls0
Change defect / failure ?true / false
No matching debrief document found
No action rows were found in the matched debrief.
324566 - Minitab Solution Center # 324566Change failure2 Actions0 Missing Links0 Missing Owners0 Open ActionsProductMinitabPR bug titleUnable to access MSC after Traefik migrationSeverity1 - CriticalCustomer calls0Change defect / failure ?true / true2 cleanup
324566 - Minitab Solution Center # 324566Change failure
2 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductMinitab
PR bug titleUnable to access MSC after Traefik migration
Severity1 - Critical
Customer calls0
Change defect / failure ?true / true
324024 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductSimul8PR bug titleHyphens in emails trigger UserManager ExceptionSeverity2 - HighCustomer calls4Change defect / failure ?false / false
324024 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductSimul8
PR bug titleHyphens in emails trigger UserManager Exception
Severity2 - High
Customer calls4
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
322882 - Connect Issue # 3228823 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleVM: Save Dashboard Reloads Dashboard InsteadSeverity2 - HighCustomer calls0Change defect / failure ?true / false3 cleanup
322882 - Connect Issue # 322882
3 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleVM: Save Dashboard Reloads Dashboard Instead
Severity2 - High
Customer calls0
Change defect / failure ?true / false
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Block anything requesting the IP rather than the domain name Updated 2026-08-19 Needs Review | Jose V | ✅ Complete | Not set | Preventive | None |
| Look into ability/frequency to run current testing scripts in VM instance as well as managed Updated 2026-08-19 Needs Review | Rachel (Dashboards) Hongjie (Connect) | ✅ Complete | Not set | Detective | Link 1 Link 2 |
| Maintenance item around why dashboard would refresh upon clicking save Updated 2026-08-19 Needs Review | Rachel | ✅ Complete | Not set | Preventive | Link 1 Link 2 |
320366 - Missing debrief documentChange failure0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductProlinkPR bug titleWe broke anyone running a SQL version prior to 2019Severity2 - HighCustomer calls1Change defect / failure ?true / true
320366 - Missing debrief documentChange failure
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductProlink
PR bug titleWe broke anyone running a SQL version prior to 2019
Severity2 - High
Customer calls1
Change defect / failure ?true / true
No matching debrief document found
No action rows were found in the matched debrief.
318145 - Missing debrief document0 Actions0 Missing Links0 Missing Owners0 Open ActionsProductConnectPR bug titleInvalid validation for Quota / Expiration on Connect/RTSPC addonsSeverity2 - HighCustomer calls0Change defect / failure ?false / false
318145 - Missing debrief document
0 Actions0 Missing Links0 Missing Owners0 Open Actions
ProductConnect
PR bug titleInvalid validation for Quota / Expiration on Connect/RTSPC addons
Severity2 - High
Customer calls0
Change defect / failure ?false / false
No matching debrief document found
No action rows were found in the matched debrief.
317942 - Connect + LP Issue #317942Change failure9 Actions0 Missing Links0 Missing Owners5 Open ActionsProductConnectPR bug titleCannot access Connect dashboards on combined RTSPC/Connect subSeverity2 - HighCustomer calls1Change defect / failure ?true / true9 cleanup5 stale
317942 - Connect + LP Issue #317942Change failure
9 Actions0 Missing Links0 Missing Owners5 Open Actions
ProductConnect
PR bug titleCannot access Connect dashboards on combined RTSPC/Connect sub
Severity2 - High
Customer calls1
Change defect / failure ?true / true
| Action | Owner | Action Health | Timing | Type | ADO/action links |
|---|---|---|---|---|---|
| Audit the Connect/RTSPC addons that have an expiration date. Create a report for enabled add-ons where: Add-on EndDate is set and differs from main subscription EndDate Add-on EndDate is in the past but add-on is still enabled Add-on EndDate was manually edited (if audit data exists) Purpose: surface both valid exceptions and unintended inconsistencies. Updated 2026-07-13 Needs Review | Tyler? | ⚠ Open | Not set | Preventive | None |
| Figure out how to set up next new engineer with institutional knowledge – LP team could add more UI sugar to make it more obvious when something seems wrong… could Updated 2026-07-13 Needs Review | Duane | ⚠ Open | Not set | Preventive | Link 1 Link 2 |
| Investigate LP logic for removal of default addons for connect, spc, and engage. Updated 2026-07-13 Needs Review | Duane | ⚠ Open | Not set | Detective | Link 1 Link 2 |
| Investigate idea of removing add on expiration date (activation date is a thing, too) Updated 2026-07-13 Needs Review | Duane | ⚠ Open | Not set | Preventive | None |
| [Duane, please describe your first idea] notifications…. Updated 2026-07-13 Needs Review | Duane | ⚠ Open | Not set | Preventive | Link 1 Link 2 |
| Clarify Ownership of Semantics Document and align on: What EndDate means for add-ons vs subscriptions Which system is the source of truth for expiration semantics Which fields downstream systems are allowed to interpret as entitlement-gating Updated 2026-07-13 Needs Review | Hongjie made a wiki | ✅ Complete | Not set | Preventive | None |
| Find out how expiration dates for add-ons are being used. Updated 2026-07-13 Needs Review Owner Missing | Unassigned | 🚨 Needs Owner | Not set | Preventive | None |
| Nexus/LP: Understand quotas and expiration date values. What’s valid? What’s invalid? Make updates if needed. Updated 2026-07-13 Needs Review | Tyler Hongjie | ✅ Complete | Not set | Preventive | Link 1 Link 2 Link 3 |
| The CRM case was submitted 1/7/2026 at 8 AM (whose timezone?) and escalated at 2:13 PM which matches when the email thread started. What happened between 8 and 2? Updated 2026-07-13 Needs Review | Erica | ✅ Complete | Not set | Preventive | None |